We were building a new home in Nelson Bay and booked CTP Pest and Building Inspections for our practical completion inspection. From the very first phone call, they were professional and clear about the process. On inspection day, they checked every corner of the property — from roof trusses to door fittings — and found defects that even the builder’s supervisor hadn’t noticed. This included poor waterproofing in the bathroom and uneven tiling. The report gave us the leverage to have these issues corrected before handover. Knowing CTP had been finalists in the Lake Macquarie Business Awards reassured us we were working with a highly reputable company. They’ve truly earned their reputation as the top building inspection company in Port Stephens, Newcastle, and the Central Coast. We wouldn’t build again without them. Todd.L